When we were buying our first home, Bentley was remarkably patient. Not only were we new to the area, but we also had no idea what we were doing! If that weren't enough, she also had to deal with one of us being out of town for work 99% of the time. She walked us through each step of the process, enlightened us on neighborhoods and good re-sell value points, and generally managed our stress levels like a pro. I can't imagine moving again - not yet - but, when the time comes, she's first on my call list.